Credit and Return Criteria:
Books must be in unmarked, saleable condition with no bookseller stickers added and with no Macmillan Learning or Bedford, Freeman & Worth stickers removed.
A book with any type of proprietary or secondary sticker or label applied (e.g., price or bar code stickers, rental or used stickers) will be considered as not being in saleable condition and will not be eligible for credit. These books will be returned
to sender (for chains, the return will be to the central location) via a carrier of the sender’s choice at the expense of sender (the party seeking the return).
Macmillan Learning and Bedford, Freeman & Worth add SQR code stickers to certain of our books for anti-piracy purposes. These stickers should not be removed. Books from which these SQR code stickers have been removed (even if the residue is removed)
are not eligible for return or credit and will not be returned to sender.
If the book is deemed to be counterfeit, credit will not be issued and will not be returned. We reserve all of our rights with respect to counterfeit books.
Window for returns:
Returns may be made within 12 months of the invoice date, unless otherwise authorized and except for out of print titles. Out of print titles will be eligible for return for up to 180 days after notification only. Returns on titles which have been out
of print for more 180 days are not eligible for credit and will not be returned.
Credit memos should be used within one year from date of issuance.
16365 James Madison Highway
Gordonsville, VA 22942